FAQ

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: How long does it take to process my order?
A: Generally, 24-48 business hours.

Q: How long does it take to arrive?
A: Orders arrive (in general) between 5-7 Business days.

Q: Will my delivery be safe?
A: Yes, we will deliver without putting anything on the box, very plain and straightforward.

Q: How much is international shipping?
A: For secured safe delivery, international package are 6 bottles per package.  Due to recent changes by the post, we have only 2 shipping options for international (non-USA based) clients.

Option 1: USPS Mail, takes around 15-20 business days for delivery.  The cost is is $24, and it’s trackable. Each additional package is $106 USD. Express is done to guarantee delivery and reduces issues.
Option 2: International FeDex mail, also trackable $106, each additional package is $106 USD.  This takes around 7 to 10 days (depending on your customs and country shipped).

Q: Do you accept returns?
A: Unfortunately there are no money or product returns since our products cannot be resold after they have been shipped to the customer.

 

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